Terms and Conditions

1. Introduction

Welcome to Hamro Kheti! These Terms and Conditions govern your use of our website and our services for purchasing locally produced organic vegetables and fruits. By using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions

  • "We," "Us," "Our": Refers to Hamro Kheti, the provider of organic vegetables and fruits.

  • "You," "Your": Refers to the customer or user of our website and services.

  • "Products": Refers to the organic vegetables and fruits offered for sale on our website.

3. Ordering

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order for any reason.

  • Prices for our products are listed on our website and may be subject to change.

4. Payment

  • Payment for products must be made at the time of order placement except if stated otherwise.

  • We accept [list of payment methods, e.g., credit cards, debit cards, mobile payments, Cash On Delivery etc.].

  • All payments are processed securely through payment gateways provided by payment methods available on our website.

5. Delivery

  • We offer delivery services across Nepal.

  • Delivery times may vary depending on your location and product availability.

  • We are not responsible for any delays in delivery caused by unforeseen circumstances.

6. Returns and Refunds

  • We offer a return and refund policy for products that are damaged or of unsatisfactory quality.

  • To request a return or refund, please contact us within two days of receiving the product.

  • Refunds will be processed within five days of approval.

7. Privacy Policy

  • We are committed to protecting your privacy and personal information.

  • Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

8. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of Hamro Kheti and is protected by copyright and trademark laws.

  • You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability to you for any claim related to our products or services is limited to the amount you paid for the product.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Nepal.

  • Any disputes arising from these terms will be resolved in the courts of Nepal.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

  • Your continued use of our website and services constitutes acceptance of any changes to these terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at support@hamrokheti.itsolutionmasters.com or info@itsolutionmasters.com